Special Needs Care in Port Alberni

| Employment: Development Support Worker for Caregivers/Momentum • Assisting clients living with an IDD at home or in hospital care • Work varies from cooking meals, assisting with bathing, administering medication, logging information on the health and wellbeing of clients, and contributing to clients’ recovery plan • The most important role I serve as a DSW is to help my clients develop*. That is, to work to see measurable progress in the mental health and behavioural issues my clients have. • Have acted as team lead on a complex case for 5 months and will continue in this role until I leave the company in the fall. Client Service Experience: • Through experience in the entertainment industry, as well as extensive time working in food- service, I understand the importance of brand and providing all customers/clients with the same, consistently perfect service • Within my capacity as a care-taker I am a skilled orator; I am especially adept at simplifying information for confused clients and peers. I am excellent at communicating with irate clients and diffusing tense situations • I can help make anyone feel comfortable and informed • Heavy attention paid to detail and consistency on projects I work on

| Working locally as a community support worker, I've supported individuals with complex & challenging needs; behaviourally, psychologically, emotionally & developmentally. Some of the areas I am skilled in are: Washing, bathing & showering clients, as well as assisting or fully providing personal hygiene. Supporting learning of life skills - road safety, cooking, public transit, assisting clients with their volunteer or paid jobs. Assisting persons with personal development - listening, speaking, anxiety & appropriate social skills. Preparing meals, snacks & drinks for clients. Assisting with healthy food choices. Administration of medications to persons served. Completion of essential paperwork. Ensuring the security & safety of the home is maintained at all times. Communicating with service providers in the community.