Self-starter with initiative, imagination and vision; co-taught Business Planning with marketing lecturer (5 years). Motivates learners/colleagues/managers; leadership and team development (9 years) outbound Norfolk. Excellent communicator/manager at all levels and by all means, written/verbal, in person and online. Works well with diverse cultures, special needs; uses active learning, strong management skills, achieves the best from participants who enjoy learning from practical, topical materials/scenarios/case studies, articles and exercises in class; homework; practice assessments, mock exams. Student Award for Outstanding Customer Service & Student Support.