Hello! I am an animal lover with personal experience of owning many dogs and cats and looking after friends rabbits and a rat. In the past I have done an online grooming course and have done several quick hour training sessions with personal pets before. Bottom line, I am very good with animals and reading their needs, I do not claim to be professionally trained but my personal experience has taught me how to behave and treat different animals. If your pets have specific needs they will be heard and attended too.