During my working life I have gained extensive skills and knowledge. These can be observed during my time as a self-employed handyman/gardener. The majority of my customers are quite elderly and I have found myself taking on more general property maintenance, including plumbing, painting and decorating, basic joinery also landscaping and identifying hazards and taking preventative measures to reduce slips, trips and falls within their homes. I liaise with suppliers over the telephone and face to face ensuring that materials are delivered to the correct address and on time. I have learnt how important it is to treat customers with respect whilst keeping them informed. I have built up a good rapport with customers and maintain regular contacting with them ensuring any odd jobs are done and that they are safe and well.