As a senior care assistant, I have acquired a broad range of transferable, attitude-based and knowledge-based skills. One important skill is active listening. I use this skill to carefully listen to patients during conversations, noticing verbal cues or signs of distress in their speech. I also use this skill to assure patients that I'm interested in their daily lives, encouraging mutual trust. Another useful skill is empathy, which I use to understand patient behaviour during stressful periods and adapt my responses accordingly. A third useful skill is critical thinking, which I use to create care plans to reflect each patient's unique medical or support needs