We are a family run business we tailer our plans based on what you as an individual solely needs and wants. We update your care plans as soon as needs be not waiting a year for a review. You will receive the same carer so no strangers or a million carers entering your property. Dbs checked and insured. We pride our selves by being 100% confidential whilst keeping you happy and secure. At all times. Hi we send our original correspondence but we are highly experienced and we don't cover everyone in one package we tailer all our care needs to the individual and update as needed as we know in one day a person could need more or extra. We leave a book in the home stating times and dates we called also every duty we carried out expect personal dilemmas so service user and family can check also next carer knows exactly what's been done and needs doing. We will always make our service user feel in charge and dignified but encourage them to do what is beneficial to them if your interested in booking us please get in touch. Thank you