I possess a robust background in care management, having served as both a service care manager and head of service for a reputable care company. My dedication to supporting individuals and families is evident through my work, where I prioritize their needs and well-being. I hold a bachelor's degree in health and social care management, focusing on both adults and young people, which equips me with the knowledge to foster a safe and developmental environment. Additionally, my experience has instilled in me a deep appreciation for customer satisfaction, particularly within family-run care settings, where personal connections can significantly enhance the quality of service provided. This combination of education and hands-on experience positions me as a capable and compassionate care provider.