Resilience Health Care Ltd commits to: a) Working with each service user, and their social workers, carers (family members as appropriate) and all others associated with his/her care, towards identifying, implementing and reviewing a person-centred care plan which adequately reflects his/her needs and duties we must carry out to meet those needs, at any one time; b) Promoting independent living, working within the service user's range of abilities and competencies; c) Delivering care, in the service user's home in a manner which is non-discriminatory, sensitive to the cultural needs of the service user and respectful of their environment and traditions; d) Providing a high-quality traditions; e) Providing a high-quality care that is flexible, responsive and non - intrusive service that is tailored to the needs of the individual.