I am a dedicated and adaptable support worker with over 7 years of experience in customer service and community care. Currently working at Potens Salford, I support elderly adults with autism and learning disabilities in a residential setting. My responsibilities include assisting with personal care, meal preparation, medication management, and organizing health appointments. I have strong communication and problem-solving skills, developed through my diverse work history, and I am passionate about providing empathetic, personalized care to ensure dignity and comfort for my clients. I also hold certifications in Team Leading and Customer Contact Centre support, further equipping me to handle a wide range of client needs with patience and professionalism.