Dear Hiring manager, I have worked as a customer interfacing staff for over five years and I have developed a customer centric/person- centered approach to work. I am a dedicated team player who is calm when under pressure while being flexible, respectful, hardworking and passionate about caring for others. I have looked after my aged parents in the past and I have a good sense of responsibility. I have done several online certifications on Florence academy, Careskills academy and on Reeds. Kind regards, John