We seemed to have a good contact. Via website and mobile text. She cancelled our first arranged cleaning session just a few hours before, though for probably a valid reason (at least I believed that somewhat tragic story) I reconnected some days later ( after a "cooling off "period ) and another cleaning date was chosen and confirmed. I took off time, rejected a work offer for that morning to be there but... She never turned up..!! I tried to contact her via call and some texts like SMS and Whatsapp ( all friendly and open to possible explanation and re-scheduling) but no answer, no reaction whatsoever ever since!!! I texted her, that I might have to write a review, if no answer until today / yesterday. No response... I am quite puzzled and no idea, what is / was going on. I could have been contacted via this website, SMS, whatsapp, phone call... But nothing happened. I hope she is well, nevertheless...;-/