Backup Care

Care whenever and wherever your team needs it

When your employee’s regular care isn’t available, Backup Care bridges the gap with care for kids, seniors, and pets.

Flexible care options

Employees can find at-home caregivers, centers, or camps, or they can hire a preferred caregiver and get reimbursed.
Care without the scramble

For planned or last-minute needs when their regular care isn’t available and they need to work.
Plans tailored to you

Set the number of days and customize cost-sharing to fit your budget.

Fewer missed days, more focused teams

70% of working parents’ work days have been impacted when child care falls through.¹ Backup Care isn’t just a nice-to-have—it helps your business keep moving.

Reduced absenteeism

Employees who use Backup Care often report fewer missed workdays per year.
Better focus at work

81% of employees say Care benefits improve their productivity.²
Better retention

Caregiving support shows you value your team, making them more likely to stay.

How Backup Care works

Simple setup

You can define the number of days, co-pay amounts, the type of care you want to cover, and even the employee groups who can use Backup Care.
Easy booking

Employees log in to access a network of background-checked care that works for them, including at-home caregivers and centers.
Quick reimbursement

Employees can also hire their preferred caregiver and have eligible costs covered.
Track the impact

Monitor usage and see how Backup Care helps keep your people on the clock.

We are the biggest fans of Backup Care in our family. It has come to the rescue so many times! Every caregiver has been outstanding and dependable. For my toddler, the only “Barbie” that matters is the amazing Barbara, who has been a simply wonderful addition to our lives.

– Olivia, Backup Care user & Care.com employee