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Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

SPECIAL OFFER
1 free day of daycare to new customers.
In business since: 2014
Total Employees: 2-10
Awards & Accreditations
Best of Spanaway 2016
Best of Western Washington 2015

LICENSING INFORMATION

Care.com has not verified this business license. We strongly encourage you to contact this provider directly or state licensing department to verify their license, qualifications, and credentials.
The Care.com Safety Center has many resources and tools to assist you in verifying and evaluating potential care providers.

Hours

Monday :
6:00AM - 6:00PM
Tuesday :
6:00AM - 6:00PM
Wednesday :
6:00AM - 6:00PM
Thursday :
6:00AM - 6:00PM
Friday :
6:00AM - 6:00PM
Saturday :
9:00AM - 4:00PM
Sunday :
10:00AM - 2:00PM

Program Details

Type
Pet sitting/Walking
Boarding/Kenneling
Pet Day Care
Grooming
Service details
Daily walking
Daily feeding
Special diets
Overnight sitting
Pick-up / drop-off
Special care for aged pets
Pet transportation
Special care for disabled pets
Special care for young pets
Special care for timid pets
Administration of medication
Administration of injection
24/7 Supervision
Emergency transportation
First-aid
Group
Individual
Puppy
Runs
Off-leash
Bath
Groom
Face trim
Nail filing/grinding
Extra brushing
Medicated bath
De-skunk
flea bath
Ear cleaning
Teeth Cleaning
Facillity based
24/7 Supervision
Emergency transportation
Pet Restriction:
No Human aggressive pets
Outdoor Square Footage:
50000
Indoor Square Footage:
5000
Adult to Pet Ratio:
1/12
Care for
Dogs
Cats
Birds
Fish
Reptiles/Amphibian
Small Mammals
Exotic Pets

Cost & Availability

Services Rate Rate Type Availability *
Doggie Daycare $ 26 per day 50
Boarding $ 39 per night 75
Grooming $ 50 per session 10
*availability last updated on 08/29/2017
OFFERINGS
Full Time (5 days/wk)
Full-Day
Daily Rates
Part Time (1-4 days/wk)
Half-Day (Morning)
Weekly Rates
Drop-In
Half-Day (Afternoon)
PAYMENT OPTIONS
  • Personal Check|
  • Cash|
  • Credit Card

Ratings & Reviews

( 16)
Edward J
09/13/2024
I recently used the dog daycare services in Spanaway at Shaggy Shack Pet Resort, and I couldn't be happier! The staff is incredibly friendly and took great care of my dog. The facility is clean, spacious, and provides a safe environment where my pet could play and relax. I love how attentive they are to each dog's needs, and it's clear they genuinely care about the pets they look after. Highly recommend their services for any pet owner in the area!
Daniel J
09/12/2024
I recently boarded my dog at Shaggy Shack Pet Resort in Spanaway, and I was thoroughly impressed with the care they provided. The staff was incredibly attentive and made sure my dog felt right at home. The facility was clean and spacious, giving my pet plenty of room to play and relax during his stay. I loved that they offered daily updates, including photos, so I could see how my dog was doing.

The drop-off and pick-up process was smooth, and I felt reassured knowing my dog was in good hands. My pup came home happy and well-rested, which is a great sign that he enjoyed his time there. If you're looking for reliable dog boarding services in Spanaway, I highly recommend Shaggy Shack Pet Resort! It's clear they genuinely care about the well-being of every dog that comes through their doors.
Aiden J
09/06/2024
I recently started taking my dog to Shaggy Shack Pet Resort for daycare services, and I'm absolutely thrilled with the experience! The staff is incredibly attentive and truly loves animals. From the moment I dropped off my pup, I knew he was in good hands.

The facility is clean, spacious, and well-maintained, giving dogs plenty of room to run and play. What really stands out is the personal attention they give to each dog. They made sure to understand my dog's specific needs and temperament, and I could see how happy and comfortable he was every time I picked him up.

I also appreciate the updates I receive throughout the day, which really put my mind at ease. It's clear that the team at Shaggy Shack Pet Resort is passionate about what they do. I highly recommend this daycare to any pet owner in Spanaway looking for a safe and fun place for their furry friend!
John P
09/05/2024
I absolutely love the dog daycare services at Shaggy Shack Pet Resort in Spanaway! The staff is super friendly and really cares about the dogs. Every time I pick up my pup, he's happy and tired from a day full of fun and play. The place is clean, safe, and perfect for dogs to have a great time.

I also appreciate that they listen to any special instructions and keep me updated throughout the day. It feels great knowing my dog is in good hands while I'm at work. I highly recommend Shaggy Shack Pet Resort to anyone who wants a safe and fun place for their dog!
Tran P
09/02/2024
We recently boarded our dog at their Spanaway location, and the experience was fantastic. From the moment we arrived, the staff was incredibly welcoming and attentive. They clearly love animals and made sure our pup was comfortable and well-cared for throughout his stay.

The facility is clean and well-maintained, with plenty of space for the dogs to play and relax. Our dog came home happy and healthy, which speaks volumes about the quality of care he received. The daily updates and photos were a nice touch, reassuring us that he was in good hands.

If you're looking for a top-notch boarding service for your furry friend, Shaggy Shack Pet Resort is the place to go. Their dedication to providing excellent care is evident, and we'll definitely be using their services again in the future!
Lily R
08/30/2024
I've been using dog daycare services for a while, but Shaggy Shack Pet Resort in Spanaway truly stands out. The team is incredibly caring and professional, and they treat my dog like family. From the moment we arrive, my dog is excited and happy, which gives me peace of mind knowing he's in good hands. The facility is clean, spacious, and well-maintained, with plenty of play areas for dogs of all sizes. I also appreciate the regular updates and photos they send throughout the day. If you're looking for a trustworthy and loving place for your furry friend, Shaggy Shack Pet Resort is the best choice!
SophiaJane C
08/16/2024
I'm so happy with the care my dog got at Shaggy Shack in Spanaway! From the start, it was clear that they really love dogs. The staff is very friendly and makes both pets and owners feel welcome.
My dog always comes home happy and tired from all the playing and socialising. The place is clean, well-organised, and has lots of space for the dogs to run around. I also like getting regular updates and photos, which makes me feel good while I'm away.
Shaggy Shack does an amazing job taking care of my furry friend. I definitely recommend them if you need great dog daycare!
RichardLee G
08/15/2024
Exceptional dog boarding service in Spanaway! The staff went above and beyond to ensure our dog was comfortable and well-cared for. The facility was clean and well-maintained, and the attention to detail was impressive. We loved receiving updates and photos of our dog. If you're in Spanaway and need dog boarding, this is definitely the place to choose!
DavidAndrew J
08/14/2024
We were extremely satisfied with the dog boarding service in Spanaway. The staff provided exceptional care and attention to our dog, and the facility was clean and welcoming. It was reassuring to get updates and see how happy our dog was during his stay. This Spanaway facility is a great choice for anyone looking for reliable and loving dog boarding. Five stars from us!
JohnRobert J
08/13/2024
Fantastic experience with dog boarding in Spanaway. The facility was top-notch, and the staff was incredibly caring. They took the time to get to know our dog and ensured he was well-cared for during our trip. The clean and spacious environment made us feel confident leaving our furry friend here. We appreciated the regular updates and would definitely use this Spanaway service again. Five stars all the way!
Steven T
08/13/2024
We had a wonderful experience with dog boarding in Spanaway. The team was exceptional in providing care for our dog, who came home happy and healthy. The facility is clean, and the staff
is friendly and professional. They truly treat the dogs like family. We were impressed by the attention to detail and the personal touch. If you're in Spanaway and need dog boarding, this is the place to go!
Veronica
09/12/2023
Check with Better business Bureau.... you will see how they treat animals.... look at the RECENT reviews....it's very sad what they did to our furry family member. He is fine now but it took 3 weeks before he was mostly himself again.
Parker
09/02/2023
TLDR; Shaggy Shack Pet Resort returned my disabled dog with severe arthritis to me reeking of pee, a sticky underbelly from laying in her pee, raw spots on her elbows, an elbow with dried blood, severe inflammation and swelling of her elbows, and pee on her food container.

I put my dog into boarding August 17-21, 2023 with Shaggy Shack; Thursday afternoon to Monday morning. My dog has a muscle dystrophy disorder that effects anywhere in her body that has collagen, which is just about everywhere. At less than 2 years old, she has severe arthritis in her elbows. I let Shaggy Shack know of her disorder prior to leaving her with them. I even wrote a note and taped it to her food container.

When my dog came around the corner of the office to be returned to me, I was mortified. I first noticed the swelling on her elbows so severe, that with each step she took, I could see the swelling shake. She was lethargic, walked slower and choppier than her normal gait, and her right elbow had a raw patch crusted over with dried blood. She immediately fell asleep in the car. She reeked of pee. Her belly felt crusty and sticky as I carried her upstairs. Her food container had dog pee on it. I had to go back to Shaggy Shack because her medication was forgotten. I finally asked how my dog did while she was there, and was told "she's such a sweet dog" and how she had to lay down a lot because she'd get tired quickly. I asked how she did with the other dogs, to which I was told they didn't try her with any other dogs because they had a rowdier group than usual and didn't want her to get hurt. I went home.

Two hours later, I called for more answers and got a different worker. I asked about the blood on my dog's elbow and her swelling. She said she had no idea, that my dog may have been laying down, or that she may have played too hard with the other dog. I asked what happened during that interaction, and was told that they tried to introduce my dog to another dog, but that it tried to play too rough with her so they stopped the play. I let her know I was told earlier that my dog was allegedly kept away from the other dogs and asked what day this interaction happened. She did not know, said she was not there the entire time my dog was there. She said they had her in the kennel more often because she wasn't able to be as active in the yard. Said she could be lethargic because it's a stressful environment with 30 dogs and that it could take her a couple days to readjust. She said my dog had a couple accidents while she was there. My dog has not had an accident since she was a younger puppy. I got emotional, said I understood it wasn't the person on the phones fault, especially if she wasn't there, but that I just wanted things to make sense because my dog has been through a lot and it was really hard to get her back in this condition. She told me she can have her manager call me back when she got in, and I agreed. I never got a call back.

Two days later, I call. No answer. I left a voicemail to have a manager call me back. My call was returned, and after retelling how my dog was returned to me and receiving another different story of her time there, I asked to receive a refund because my dog did not receive "top-notch Pet Boarding Services" as advertised. I was told the owner would call me back as the manager could not do anything further.

Tonya called me three hours later. I explained again what happened, that my dog's inflammation could only be that bad if she was not given her medication. Tonya said how "the girls could have missed some medications, we're not perfect." I asked for a refund, to which she told me "we won't be administering a refund because that would be admitting we did something wrong." You returned my dog to me with dried blood and stinking of pee!

I have no answers I'm satisfied with. Multiple stories of what may or may not have happened to my disabled dog. I feel like I paid to have her be grossly neglected. Tonya provided a medication sheet days later to try to claim they gave my dog her medication, even though my hydrotherapist for my dog agreed her condition could've only been as severe as it were if she had not received her medication. Tonya shifted the blame to me, saying "You chose to bring her to a highly stimulated setting instead of staying home with your handicapped pup." My mistake to have trusted your "business" to care for my dog as if she were your own, as your website proudly claims. The owner has no compassion, no accountability, and should instead advertise that they do not provide adequate care for disabled animals. I will not be bringing her back and suggest others not to board here. Do better.
Jamie F
10/28/2018
We recently boarded both of our large dogs at Shaggy Shack Pet Resort for a week while we were on vacation. When I called to check on the dogs a few days into their stay, they informed me my dogs had "attacked" another dog, even though we were told no one saw it happen. We just picked up our dogs and noticed one of our dogs has injuries as well. Two employees told my husband when he picked up our dogs that no one saw the "attack" happen. However, we were charged an additional $5 a day fee per dog because our dogs were deemed "aggressive." We were not told about this additional fee. When we called to question this additional charge, their story changed, and we were told someone witnessed our dogs start the fight. In addition, our injured dog was not provided vet care as the other dog was, and we were not informed of our dog's injury. We will be finding another boarding place for our beloved dogs.
Jim P
01/03/2018
This place is a rip off! We brought our two dogs to spend one night here. I couldn't believe the "extra" fees that were added! We were charged over $140.00 just for one night! Let's see, there was an early drop off fee, a daycare fee and a late pickup fee. This is ridiculous! /we spent more here than we did at a nearby hotel!
Tonya H
10/09/2017
Very kind and caring staff. Clean facility with lots of room to play!
SPECIAL OFFER
1 free day of daycare to new customers.
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