My husband and I were faced with a sudden family emergency and our regular pet sitter had (unknowingly to us) retired a few weeks earlier. Michael was the only prompt and immediate reply to our plea for help. He had very good credentials and he placed himself at our convenience for an interview. At the interview he put our worries at ease. And our pride size (6 cats) didn't scare him off. He replied to our check -in emails while we were on our trip. And when we came home we found the cats and home very well off. We will ask Michael for his services again and recommend him to friends.