My family was dealing with a personal emergency that required a couple of days of traveling. I could not have been happier with his ability to keep me updated. Leaving your child with a stranger is completely unheard of on such short notice but I didn't want to risk my children getting sick. What really helped me trust him was his experience with younger children and recommendation letters from a recent school teacher. I called her to only receive a positive and beautiful insight into his ability to help kids feel comfortable. He brought into my home was his wifi home security camera that he gave me access to 24/7. I could see my kids doing what I had asked and I would speak to them through the speaker, this really made me comfortable above all. My kids now want him to come over to play and make breakfast, he makes amazing fluffy Japanese pancakes that they will not stop raving about. My kids really enjoyed his company and if I had the ability to hire him full time I would.