Estelle was on time and often arrived 10 minutes early. My six month old had never been left with anyone but family and had some anxiety. Estelle was kind and patient with her. She also responded quickly to calls and texts. She did a wonderful job. I ended up not being able to work full time like I thought I could. I would hire her again if I needed help. My family members also had positive interactions with her and said nice things about her.