I'll be honest in saying I've never had formal training, but as a previous EMT and daycare an also swim school operator I have loads of non formal training with a large section of the spectrum. From all that I've learned and observed I believe as should anyone, that everyone deserves to be helped and cared for. I always talk a calm understanding approach, and I have let's figure this out attitude. I'd love to hear more about you and your loved one who is seeking care. An im more then happy to offer any help I can.