I hired Dianne when I needed help with my son. He was a handful and I wasn't really prepared. She whipped him right in shape. She even got him to eat foods he never wanted to try. She has some amazing old school approaches as well as some new techniques that I didn't know about. She isn't too up to date on the modern ways of teachings like some of my friend and their hired help, but she really bonded with my son. I call her from time to time to babysit when I know I need a sitter for a short night. I highly recommend her to any family!