About Colleen

Reviewed on 10/22/2024

So I had a apartment of mine that was empty for about 2 years "cleaned" by a member of her team. I was not all that impressed because it seems we have different understandings of what messy means. After two years, I came back to an apartment that was really in bad shape so I did a lot of the preliminary cleaning myself. I had cleared out most, if not everything out of the apartment and did some sweeping, light wiping down of the counter tops, cleaned one of the toilets and handled the infestation of bugs that made that place its home for the years it was empty. It's a one bedroom, 1.5 bathroom apartment, less than 1500sqf and probably even less than 1000sqf, so for her team member to not be able to dust the fans, wipe down the light switches, hit the windows with windex or wipe down the baseboards as she mopped is a bit more than irritating, especially when she spent 2 hours cleaning, supposedly. Not to mention the sweeping was not to the attention of detail I would've done myself. This is not a huge apartment and she barely had any real work to do but to charge $75 for a "standard" cleaning and to see what I got is abysmal. If I took pictures of what was done right after you'd definitely see it was not worth what I paid. More like the $40 they advertise for a standard cleaning and even then that might be too much.