About Alyssa

Reviewed on 12/21/2024

First of all, she showed up an hour and a half late. I was paying to have a deep cleaning of my ovens, bathrooms, and floors all over my house and dusting. I told her that cleaning my floors, because of the type of flooring, took a lot of elbow grease and took minimum four hours to do. She told me with her techniques and having a helper, she would be able to do it much faster. I left to go to my appointment that I was 30 minutes late for due to her tardiness. I texted her when I was on the way back home, and she proceeded to tell me that she had already left my house unlocked! She literally left my house vulnerable for any random person to just come into my house and she didn’t even tell me she was going to do that. If I hadn’t texted her, I wouldn’t have even known she left my house unlocked until I got home! Two weeks ago there was a vagrant man knocking on my windows, trying to get into my house to get water. God for bid if it had been on the day that she was at my house, he would’ve just come into my house. That is a huge safety concern! Now let’s get to the issue that when I got home, not only were my floors, not clean the amount of dust and dirt and crumbs all over my floors was as if she didn’t even vacuumed, forget mopping! She then texted me that she was going to charge me almost 60 dollars more because she said she missed counting my rooms and she wanted to count my playroom in her initial count but my playroom doesn’t have any floors that need to be mopped because it’s covered in carpet which she didn’t even vacuum by the way! There is no area for me to upload pictures of all the dirt and dust and crumbs that she left behind that I swiped up with baby wipes for proof in every single room at my house, or I would upload them. This is by far the worst cleaning job anyone has ever done, and I have hired many housekeepers to do deep cleans over the last two decades. When I asked her to either redo my floors or give me back at least half of the money that I paid her since I was going to have to pay someone else to redo them she completely ghosted me! I paid her almost 300 dollars to do a cleaning job that was the worst cleaning job I’ve ever seen in my life! Absolutely do not hire this woman she will be late, she will forget her supplies, she will not actually clean and then she will leave your house, unlocked and vulnerable!