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Housekeeping & Guest Experience Manager (Dual Role)

Housekeeping & Guest Experience Manager (Dual Role)

Hilton Head Island, SC

$17-20

Hourly rate

Part time

Job type

Starts September 10

About the job

This role combines a unique blend of housekeeping and customer service to serve short-term renters at two condo properties, launching in the coming weeks.

This role combines a unique blend of housekeeping and customer service to serve short-term renters at two condo properties, launching in the coming weeks. Housekeeping Responsibilities: Post check-out cleaning to prepare for subsequent guests, often checking in the same day. These needs include bed linen changes/laundry, on-site or home. Guest Experience Responsibilities: Answering questions via occasional texts & calls. Assisting guests with any routine needs during their stay, ensuring a positive experience. Routing Q's to leadership when applicable; being the day to day "face" of our business. $65/per unit flip, + $100/mo. add'l stipend for guest interactions & assistance. 10+ flips per mo. on avg >$750 per mo. Eligible for raise at 6 mo., based on positive performance & guest ratings.

Additional details

Job details

Home Size: 2 bedrooms2 bathrooms

Frequency: Every week

Services Needed: Changing bed linens, Laundry

Job schedule

Sunday
11am-3pm
Monday
11am-3pm
Tuesday
11am-3pm
Wednesday
11am-3pm
Thursday
11am-3pm
Friday
11am-3pm
Saturday
11am-3pm

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