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Clean eating utensils: cups, plates, spoons, glasses..., ensuring hygiene standards according to restaurant regulations.
Fold napkins and tissue paper.
Set up dining tables and banquet tables according to the restaurant's service style with all necessary tools and decorations.
Record order information from customers, confirm with customers the exact name of food - drink, quantity, and special requests.
Transfer orders to cashier, kitchen, bar.
Serve food and drinks according to customers' orders, ensuring the correct table and order.
Report to shift supervision, Manage problems that occur during the shift.
Guide guests, complete room registration and check-out procedures for guests.
Reception of customers, resolve customer requests and transfer customer information to relevant departments.
Store customer information on the system, report to management on operational status.
Prepare the room, ensure the room is clean, and always be ready to welcome guests.
Daily cleaning of rooms, lobby areas and public areas.
Check the condition of the room, equipment, items, and other products in the room when cleaning.