I am Viola, a 20-year-old university student. I am currently in my third year at the University of Glasgow, in Scotland, pursuing a joint degree in English Literature and Philosophy; I am here in Sydney for a year on a university exchange. I have been tutoring students of different ages for around four years now; I have worked with children and teenagers/young adults alike. My first language is Italian; I then speak English (Cambridge C2 IELTS and CAE certificate), French (B2 DELF certificate+Baccalauréat), Spanish (B2 DELE certificate), Dutch (B2 INTA certificate) and have a B1 Portuguese level. I am convinced that the best way to tailor a study program on a student is to first and foremost talk to them and understand what their points of strength and what they encounter difficulties in. I believe in communication and in encouraging the student to always try their best, no matter if they will make mistakes of struggle to complete the task.