Dressing / undressing residents o Showering dependent / assisting independent residents o Wash / sponge residents in bed o Hair grooming / shaving o Attending to oral hygiene of residents o Assisting residents with eating and drinking o Applying and changing continence pads o Communicating effectively with residents with dementia and ensuring their dignity and self esteem is maintained o Completing documentation according to organisational policy and guidelines o Using mechanical hoist to move residents o Safe use of slide sheet o Assisting residents to transfer and to mobilise o Safe use of pat slide