I have followed an online course in Individual Support (Ageing) and have skills such as :  Providing emotional support to individuals and their families.  Providing practical support for individuals and their families, such as helping with household tasks, personal care and paperwork.  Supporting and monitoring their healthcare needs, including administering medication and temperature checks.  Helping with everyday tasks such as meal preparation, writing a shopping list, going shopping or maintaining their housing tenancy.  Understanding their communication needs and adapting your communication to each individual, e.g. sounds, tones, body language.  Analysing an individual’s needs and drawing up a focused support plan.  Becoming both a role model and companion to the individual and uncovering shared interests, such as hobbies and outings