In a professional sense I have many years experience in both aged care and customer service environments, having spent over 10 years within various roles in residential, respite and community based aged care services and over 15 years in various retail environments. I have vast experience with people who have dementia. I have developed skills including. Strong written, oral and interpersonal communication skills. Effective time management and the capacity to work under pressure and meet deadlines. High understanding of privacy and confidentiality and respect for clients and their families. Professional ethics, honesty and reliability. Flexibility, adaptability and the ability to think on my feet with the ability to work independently or as an integral part of a team.