Compassion and Empathy: Understanding the emotional and physical needs of elderly individuals. Communication Skills: Clear communication with both clients and their families. Patience: Working with elderly clients with a calm and patient demeanor, especially when assisting with daily activities. Problem-Solving Abilities: The ability to think on your feet and address unexpected challenges. Health and Safety Knowledge: Understanding basic health and safety regulations, as well as first aid to maintain a safe environment. Cultural Competency: Being respectful and aware of diverse backgrounds. Experience: Direct Care Experience: Working in residential facilities, home care, or community services, providing hands-on assistance to elderly clients. Certification: Certificate III in Individual Support (Aged Care & Disability).