Those flying with little ones know it well — the moment when the baby wakes up and is not at all pleased to be on the plane.
One family’s panicked attempts to calm down their 4-month-old daughter were aided by “the hero of the day” — a helpful flight attendant offering to walk the baby up and down the aisle.
Whitney Poyntz wrote about the experience on WestJet’s Facebook page, sharing how grateful she was for WestJet flight attendant Ashley’s help.
“About 30 mins later all hell broke loose. Not sure if it was gas or maybe pressure but we did not have a happy baby, unfortunately those seats aren’t made for rocking or trying to put a baby back to sleep. Eyes glaring, sweat dripping down our foreheads trying to get her back to sleep, in comes the hero of the day… a flight attendant named Ashley,” the post read.
And miraculously, the baby calmed down while in Ashley’s arms.
“Now it may not seem like a lot but the experience was amazing. Never would I ever think someone would ever do that, volunteer to take your screaming child, but she did. Westjet (Ashley) i would like to thank you for the over and above customer service (baby whispering) that you gave, truly the greatest airline,” Poyntz wrote.
The post was shared more than 8,600 times, and received close to 90,000 likes. Nearly 4,000 people commented on the post, praising Ashley for stepping in and saying how much they loved flying on WestJet.
“Another testament to the ‘flying angels’. Love this airline. Nothing but the best from them,” one commenter posted.
Others shared similar experiences they had with WestJet.
“
I had to fly with my son when he was an infant. WestJet is great! During that flight I had to pee sooo bad. I called the flight attendant and she graciously sat and held my son so I could,
”
another post read.
Needless to say, when the time comes we can only hope we have an
“
Ashley
”
on our flight!
