While you hope to never receive the dreaded call that mom has fallen or dad had a stroke, many families are not prepared for what happens next. Knowing the right questions to ask, how to be an effective advocate, and what documents to have in place can make a difference. Planning ahead may help you navigate the complex and often fragmented healthcare system, which can lead to better outcomes. Learn how to communicate more effectively with healthcare providers, address grievances, and identify helpful resources.
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This webinar was recorded on February 5, 2019
