I have had experience with pet sitter pros and they are nothing like Heather O states.
If anything , the owner goes out of her way to make my animal feel loved and I don't worry.
The one problem I might have is she stays way past the time allowed. But if that is my only problem than I am a Happy camper and she is doing her job. Though she is not a member of care.com any longer she is still available to locate.
I also saw her rebuttle and it is not posted here but Heather did not mention how unruly and destructive her animals were. There are pictures proving it.
So before you look elsewhere, please give pet sitter pros a try because they won't disappoint- guarantee!

I'm sorry to write this bad review but I feel I need to warn people. I hired Pet Sitter Pros through care.com to take care of my two dogs. They were supposed to walk them for 20 min and feed them afterwards at 9AM for three different mornings. Luckily my husband and I just got a new Vivint alarm which has online services that shows when the alarm was deactivated. I noticed the first morning that by noon the alarm had not been deactivated and the house had not been accessed. I called Pet Sitter Pros and was assured that someone had been there and walked/fed my dogs as agreed. My mom was feeding the dogs that night, and my dogs take medication that was labeled, and she said that the pills from that morning were there. Also, I had left 6 cans of dog food out for my dogs to get 1 can at each meal, and there were still 6 cans. When I learned this I was heartbroken. That means that not only had I been lied to by people I trusted to take care of my pets, it meant also that my babies had gone without their food, walk, and most importantly morning medications. When I called Pet Sitters and told them this information, she gave me a long spiel about how her husband said he had been there but he must've lied to her, etc. I was obviously very upset. The woman was apologetic and offered a full refund (as I had prepaid) and I accepted the refund. However, just be wary when using their service. After the first day the woman promised me that she would go and walk them and "take good care of my babies" and gave a great speech, but I have an alarm system that shows when it's disarmed and when the lock is locked again. The agreement was for the dogs to be WALKED for twenty minutes. The remaining times the house was accessed by the dog sitters they were there for no more than 7 minutes. Anyways, just use caution with these people, I would recommend looking elsewhere.