New Dimensions Home Healthcare, Llc

MISSION STATEMENT

New Dimensions Home Health Care, LLC is a for profit agency that is a skilled level two residential service agency that provides medication administration and companion care, we serve adults to seniors living with short term or long term disabilities, that delays the individual with tasks of daily living in their home. New Dimensions Home Health Care, LLC is to provide high quality care assisting clients to live safe, independent, comfortable and enjoy the activities of daily living without having to change their daily routine or rituals.


This manual describes the background of the company along with its mission, goals and organization structure. It also presents the company flow of activity, case handling, state and federal regulations compliance, quality assurance program, employment philosophy, employment policy, employee requirements, conflict of interest, confidentiality agreement, job description, procedures, time sheets, progress notes, company personnel, office address and contacts.

This manual serves as a guideline and does not restrict other reasonable marketing strategies or systems, which may be helpful in carrying out the daily operations of the company provided that it is within the scope of the business nature.

The company reserves the right to amend and alter this manual to the best interest of the company without prior notice. It also guarantees that it is and will remain in compliance with all State and Federal Laws and Regulations within Maryland followed by COMAR 10.07.05.



VISION STATEMENT

The agency believes that quality of services is an essential element of a fundamentally of a successful business. These services are to be delivered in an efficient, competent and cost effective manner. The primary goal of our employees is to contribute to the care of the clients to the best of their abilities and to restore and/or maintain the optimum level of independence of the client under the care plan developed. Our employees will be required to provide the highest quality of care to clients within the scope of their education and training. A care plan is an integral part of the care to meet the physical, psychological and clinical needs of the clients; the client, their respective family members and significant others must be encouraged to participate in the development of the care plan as this is essential for the continuity of care, motivation of self -care, progressive rehabilitation and preventative care;

Our employees must provide services with respect, patience and a positive attitude, of the person regardless of nationality, race, creed, age, color and disability, sexual orientation and diagnosis. Our employees must respect the rights of the clients, must use confidentiality at all times in assisting and maintaining of the family unit.