I wanted to provide a recommendation for Lucky Charm House Cleaning. I have used the service for the past 25 years on multiple properties and can only say
that they are an extremely professional company. An amazing value and expert customer service. Owner Terry Bardossa has accommodated every request (even last minute) that I have put forth. I can not say enough good things about him and his company. I highly recommend them.

my sister and i bought our mom a package of cleanings as a gift in 2016. i spoke to the owner, terry bardossas, and we agreed on the everything in advance. we paid $750 for 8 cleanings for 4 hrs each from 9-noon every 2 weeks on a tue, and he said we must supply ALL cleaning products including fluids and brooms and mops, which i agreed to. and we prepaid by check

i explained to terry that my mom had early senile dementia (i am a physician), and so might initially reject his services, but that with some persistence and patience and understanding, it would be fine. he agreed, and said "i know what you are talking about, i have a lot of elderly customers, i am fine dealing with older, confused people"

we called to schedule the first cleaning, and i had my friend cherie be at my mom's house because as i warned terry she might reject the service. sure enough, she did, so we had the cleaning crew clean cherie's house instead, since they said that we would be charged for 1 cleaning, whether we used it or not

after a few months we finally convinced my mom to accept help, partially because her arthritis got worse, and she turned 83, so could not take care of the house and my dad (who is 93) herself. then she called Lucky Charm, my dad called, my sisters both called, i called, i emailed terry, and he always either said he was "busy" once we told him who we were, or said he would call back (and never did), or just hung up the phone on us, or doesn't answer the phone

clearly, this man is a crook, and is trying to keep our $750 and only provide 1 cleaning, not 8. he is also a jerk, as what kind of guy would take advantage of a 83-year-old woman with early Alzheimer's?

one of my sisters is a lawyer, and must now sue him to recover our $. but you should NOT use this company, as they are NOT reputable, and the owner Terry Bardossa is UNETHICAL