I can't possibly begin to express to whoever reads this review what a horrible nightmare we experienced with Hight Veterinary Hospital located at 9628 N Tryon St. Charlotte NC. We made the tragic mistake of taking one of our dog's to this practice that suddenly became sick and needed help. When we got there and taken back to a treatment area a Tech came in got our history as to what was going on with our dog. Shortly after, Dr. Hight came into the room and started talking to us. He ended up doing some lab work which indicated that our dog's Kidney and Liver functions were abnormal. He really gave us no indications what might be wrong and suggested we might want to go to an Animal Emergency Hospital. The visit to the Animal Emergency Hospital C.A.R.E. resulted in them telling us she had been exposed to a very dangerous bacteria called Leptospirosis. She was admitted into the hospital and they started treatment for this disease. Upon discharge from the hospital, we were instructed to take her back to Hight Veterinary in two weeks for a follow up and more blood work. Meanwhile we ended up taking our other dog into Hight Vet to be vaccinated for this horrible disease. Dr. Hight vaccinated him and set up another appointment for him to come in to get a booster vaccine as well.

Sadly after three weeks of helping our dog to try to fight of this terrible sickness, on the morning of Saturday, April 8th we woke up to our baby girl in a state of semi consciousness and in the process of dying. She was crying and definitely in pain so I immediately called Hight Veterinary Hospital to request if we could bring her in for Euthanasia to stop her pain.

To my amazement and shock, I was told that I could not bring her in because they were busy and did not have the time to see her. I was told by a receptionist very coldly that if she could make it through the weekend they MIGHT be able to see her on the following Monday. After a heated conversation took place with the receptionist, Dr. Hight got on the phone and told us he would not see our dog and to take her to the Animal Emergency Hospital to have her euthanized that he was busy and that the very fact he was talking to me on the phone was putting him further behind. I tried to explain to him that he was just right up the street from where we lived and begged him to please let us bring her in so he could humanely help her end her pain and suffering, again we ended up having a bit of a heated conversation and he told me not to come back into his practice again. I told him that we had an appointment to bring our other dog in for a booster shot to the vaccine that HE had administered to our dog and he said he was not going to give it to him. Their lack of empathy was nothing short of astounding. I have since called and ask for the information regarding the vaccine be sent to me so I can try to find another vet to administer the booster shot my other dog needs and they told me they would email me the info but I have received nothing from them. I will be contacting the board that governs the Veterinary Service and the Vets in the state of North Carolina to let them know that he should be ethically bound to not withhold the booster shot my dog needs.

In my opinion, I highly recommend NOT letting Hight Veterinary Hospital treat you animals. They lack empathy and concern for their well being.