We had used their mobile services for our Pekingese/Shitzu. She was fine before grooming, went in healthy then came out and couldn't walk on her front paw. They wouldn't admit to anything. Just calling my dog obese!!! I wanted to know what happened so I could help her since she could walk on her front leg!!! Accidents happen but they wouldn't own it. I brought her to the Emergency Vet in Toms River since it was a Saturday. The Vet said either she fell off the table and sprained her leg or her leg was twisted from getting her nails cut, but she had a bad sprain and that it would take a couple weeks to get better if not bring her back in. Sent them the bill since she said she would pay for it, but then she deducted the grooming bill of $80 So you admit your wrong, but then charge me for hurting my dog? You dont charge someone when a dog was hurt on your dime. This is a disgrace of business practices especially one that works with Animals!!!! Thank god my dog is ok now, but their behavior was disturbing when people trust compassionate care.