As a long-time customer of this veterinary office, I must express my extreme disappointment with the recent experience I had with the new veterinarian, Dr. Ryan Folse.

Having diligently cared for my pets for years, I expected a certain level of professionalism and compassion when seeking veterinary care. Unfortunately, Dr. Folse fell far short of these expectations. From the moment I entered the clinic, his demeanor was marked by arrogance and dismissiveness. Instead of listening to my concerns and collaborating on my pets' care, he seemed more interested in showcasing his own intelligence and belittling my efforts.

It was disheartening to encounter such a lack of bedside manner and genuine care for animals. In stark contrast, my previous veterinarian, Dr. Rupert, exemplified the qualities of collaboration and compassion that I had come to appreciate over the years. Dr. Folse's conduct reflects poorly on the reputation of this practice, and it's disheartening to see what it has become under his leadership.

For anyone seeking a veterinarian who values collaboration, compassion, and genuine care for their pets, I cannot recommend Dr. Folse. My hope is that the practice will reconsider its priorities and return to the standard of excellence set by Dr. Rupert.