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Advantage Pet Center
11510 66th St N, Largo, FL 33773
Pet boarding service
Nicole P
277 points
5 minutes agoBooked an overnight for my two dogs. Was chaos dropping them off. The lady asked if they wanted play time not mentioning any upcharge. They upcharged 25$ without saying anything at any point about it. When I called to ask about the price discrepancy she was rude, even speaking over me and raising her voice. If we had been asked about add one with an upcharge we probably would have said yes but to upcharge without permission is sketchy and unethical. We never received paperwork for any of it in any capacity. Two dogs for less than 24hrs and it was over $100. Between the rude staff, unethical upcharge and chaos, I'd never go back.
Update: My dogs are still traumatized from whatever experience they had. We also discovered that they REMOVED my dog's fitbit the entire time he was at the "resort" so I have NO way to confirm what kind of activity they received. The chaos had nothing to do with a supposed "fender bender" as the owner claims. There was no accident in the parking lot while we were there.
I STILL have no paperwork regarding our charges. I did NOT authorize an upcharge, they still will not refund the upcharge. The owner is now putting my last name, without permission on responses. It is just one thing after another. Doing better also means making things right, which they cannot seem to grasp. If I could give zero stars I would.
Never take your babies here.

Brought my shih tzu on Saturday, Feb. 17th, 2018. Malia had been going there for over 4 years. Usually it take them at least 2-3 hours. I got the call 1 hour later, she was ready. I brought her home, and she ran under the bed, wouldn't eat, walk or come out. Tuesday night, I got her and noticed her neck was cut at least 3 inches from a deep cut. When I called Wednesday Morning, Brooke said and your calling now? She said she leaves at 3, I should take her to a vet. No, I want to know why this groomer did this. She said she would be there until 7 on Thursday. I brought her in after work, and of course, I was told she had that when she came in. No she did NOT.
Do Not bring your pet there. It is under new management now. I will be going elsewhere. Sue was the groomer. My dog was shivering when I brought her back there. I wish I could post a picture. My neighbors couldn't believe what they did, and they have seen her every day, prior to this massacre of my almost 5 year old baby.
Go ELSEWHERE!!!!!!!!!