{"id":3483,"date":"2022-07-01T12:57:06","date_gmt":"2022-07-01T12:57:06","guid":{"rendered":"https:\/\/www.dev.carezen.net\/about\/?page_id=3284"},"modified":"2024-09-17T12:49:26","modified_gmt":"2024-09-17T12:49:26","slug":"safety","status":"publish","type":"page","link":"https:\/\/www.care.com\/about\/safety\/","title":{"rendered":"Safety"},"content":{"rendered":"\n<div class=\"wp-block-careblocks-single-image-hero wp-block-careblocks-single-image-hero\n\t\t\t\thas-grey-50-background-color\n\t\t\t\thas-flourishes flourishes-style-2\n\t\t\t\talignfull\"><div class=\"wp-block-careblocks-single-image-hero__content\"><div class=\"column column-left\"><h2 class=\"heading\">Your Trust and Safety Are Our Priority<\/h2><p class=\"content\">We believe in the goodness of people, but we look out for our Care.com community. Here are a few ways we promote safety behind the scenes.<\/p><\/div><div class=\"column column-right\"><div class=\"img\" style=\"background-image:url(https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/Trust-and-Safety-2x-min.jpg)\"><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-careblocks-tabs\" data-open-first=\"false\" data-toggle=\"false\"><div class=\"container\"><div class=\"wp-block-careblocks-tabs__content\">\n<div class=\"wp-block-careblocks-tab safety-pledge\"><button class=\"wp-block-careblocks-tab__title\" aria-expanded=\"false\" aria-controls=\"tab-item\" style=\")\">Our Safety Pledge<\/button><div class=\"wp-block-careblocks-tab__title-active\" aria-expanded=\"true\" style=\")\">Our Safety Pledge<\/div><div class=\"wp-block-careblocks-tab__content\" aria-hidden=\"true\" id=\"tab-item\"><div class=\"wp-block-careblocks-tab__content--inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p>At Care, we care &#8211; about you, your safety, and your experience. That\u2019s why we screen registered users, provide tips and tools to help you have safe experiences, and stand ready to support you if you need it.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group safety-background-image has-blue-100-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-image safety-pledge-icons member-screening-icon\">\n<figure class=\"alignright size-full\"><img decoding=\"async\" width=\"195\" height=\"195\" src=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/member-screening.png\" alt=\"\" class=\"wp-image-3434\" srcset=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/member-screening.png 195w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/member-screening-150x150.png 150w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/member-screening-168x168.png 168w\" sizes=\"(max-width: 195px) 100vw, 195px\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" id=\"h-member-screening\">Member Screening<\/h2>\n\n\n\n<p>Not everyone is right for the Care.com community. We ensure potential account holders are screened and evaluated against our conduct and eligibility standards. All caregivers are background-checked through our CareCheck process before they are able to interact with families.<\/p>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer mobile-only-flex\"><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image alignwide size-full\"><img decoding=\"async\" width=\"248\" height=\"154\" src=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/woman01.jpg\" alt=\"\" class=\"wp-image-3435\" srcset=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/woman01.jpg 248w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/woman01-168x104.jpg 168w\" sizes=\"(max-width: 248px) 100vw, 248px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:21px\">All caregivers undergo a background check<\/h3>\n\n\n\n<p class=\"has-normal-font-size\">All Caregivers must complete the CareCheck process to interact with families on our platform.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image alignwide size-full\"><img decoding=\"async\" width=\"248\" height=\"154\" src=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/mother-daughter01.jpg\" alt=\"\" class=\"wp-image-3436\" srcset=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/mother-daughter01.jpg 248w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/mother-daughter01-168x104.jpg 168w\" sizes=\"(max-width: 248px) 100vw, 248px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-account-holders-are-screened-for-caregivers-peace-of-mind\" style=\"font-size:21px\">Account holders are screened for caregivers\u2019 peace of mind.<\/h3>\n\n\n\n<p class=\"has-normal-font-size\">To help promote safe interactions, we run screening processes on registered care seekers.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image alignwide size-full\"><img decoding=\"async\" width=\"249\" height=\"154\" src=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/mother-daughter02.jpg\" alt=\"\" class=\"wp-image-3437\" srcset=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/mother-daughter02.jpg 249w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/mother-daughter02-168x104.jpg 168w\" sizes=\"(max-width: 249px) 100vw, 249px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:21px\">We review profiles and monitor messaging<\/h3>\n\n\n\n<p class=\"has-normal-font-size\">We look for signs of inappropriate content or conduct that indicates an individual doesn\u2019t belong on our platform. We reject and remove bad actors and take steps to make sure they don\u2019t come back.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-image safety-pledge-icons tools-and-tips-icon\">\n<figure class=\"alignright size-full\"><img decoding=\"async\" width=\"236\" height=\"216\" src=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/tools-and-tips.png\" alt=\"\" class=\"wp-image-3438\" srcset=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/tools-and-tips.png 236w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/tools-and-tips-168x154.png 168w\" sizes=\"(max-width: 236px) 100vw, 236px\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" id=\"h-tools-amp-tips\">Tools &amp; Tips<\/h2>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer mobile-only-flex\"><\/div>\n\n\n\n<p>Our caregiver screening is a good start. But caregiving is personal &#8212; circumstances and comfort levels differ. That\u2019s why we empower you with Supplemental Background Checks and important tips on what you should do for added peace of mind.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image alignwide size-full\"><img decoding=\"async\" width=\"384\" height=\"209\" src=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/couple01.jpg\" alt=\"\" class=\"wp-image-3439\" srcset=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/couple01.jpg 384w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/couple01-300x163.jpg 300w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/couple01-168x91.jpg 168w\" sizes=\"(max-width: 384px) 100vw, 384px\" \/><\/figure>\n\n\n\n<p class=\"has-normal-font-size\">One step we recommend for families is to run additional background checks of their own. When you run an additional check, you get access to the full report so you can make the best hiring decision for your family.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image alignwide size-full\"><img decoding=\"async\" width=\"384\" height=\"209\" src=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/phone02.jpg\" alt=\"\" class=\"wp-image-3440\" srcset=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/phone02.jpg 384w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/phone02-300x163.jpg 300w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/phone02-168x91.jpg 168w\" sizes=\"(max-width: 384px) 100vw, 384px\" \/><\/figure>\n\n\n\n<p class=\"has-normal-font-size\">We offer a suite of Supplemental Background Check options for families to purchase. Caregiver expected to drive? Purchase a Criminal+ Motor Vehicle Records check. Want in-depth access to potential red flags found by licensed private investigators? Look into an Investigative Criminal Plus check. Just want to see a background check for yourself? Request a Criminal check so you can view it with your own eyes and make the best decision for your needs.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Don\u2019t know where to start?<\/strong> Learn more about <a href=\"\/about\/safety\/background-checks\/\">Supplemental Background Checks<\/a> and check out these <a href=\"\/about\/safety\/safety-articles\/\">guides<\/a> to staying safe.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-blue-100-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-image safety-pledge-icons trusted-monitoring-icon\">\n<figure class=\"alignright size-full\"><img decoding=\"async\" width=\"192\" height=\"220\" src=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/support01.png\" alt=\"\" class=\"wp-image-3441\" srcset=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/support01.png 192w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/support01-147x168.png 147w\" sizes=\"(max-width: 192px) 100vw, 192px\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" id=\"h-trusted-monitoring-amp-support\">Trusted Monitoring &amp; Support<\/h2>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer mobile-only-flex\"><\/div>\n\n\n\n<p>We don\u2019t stop after initial screening. We continue to enforce our <a href=\"\/about\/safety\/?t=community+guidelines\">community guidelines<\/a> after users register on the platform.<\/p>\n\n\n\n<p style=\"font-size:18px\">See something or feel unsafe? Let us know. We have your back, and your report helps ensure trust within the community. Look for the flag icon and click the Report link on the job application, messaging or profile pages.<\/p>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\"><\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-careblocks-tab community-guidelines\"><button class=\"wp-block-careblocks-tab__title\" aria-expanded=\"false\" aria-controls=\"tab-item\" style=\")\">Community Guidelines<\/button><div class=\"wp-block-careblocks-tab__title-active\" aria-expanded=\"true\" style=\")\">Community Guidelines<\/div><div class=\"wp-block-careblocks-tab__content\" aria-hidden=\"true\" id=\"tab-item\"><div class=\"wp-block-careblocks-tab__content--inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"tab-intro-paragraph\">We put together these guidelines because how we treat each other matters a lot. We believe that our community should be driven by a set of values and conduct. Any account holder may be temporarily or permanently removed for violating these guidelines.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns mobile-flex-reverse flex-align-center is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:75%\">\n<h2 class=\"wp-block-heading has-large-font-size\" id=\"h-respect-everyone\">Respect everyone<\/h2>\n\n\n\n<p>Everyone in the Care.com community is expected to be respectful in every interaction, whether online or in person.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"215\" height=\"216\" src=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/woman07.jpg\" alt=\"\" class=\"wp-image-3443\" srcset=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/woman07.jpg 215w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/woman07-150x150.jpg 150w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/woman07-168x168.jpg 168w\" sizes=\"(max-width: 215px) 100vw, 215px\" \/><\/figure><\/div><\/div>\n<\/div>\n\n\n\n<ul style=\"font-size:18px\" class=\"is-style-green-ticks-icon-list no-bottom-margin\">\n<li><em>Respect Each Other. <\/em><\/li>\n<\/ul>\n\n\n\n<p class=\"with-check-indent\"><strong>Discrimination &amp; Harassment.<\/strong> Communication or conduct that expresses hate, bullying, harassment, or discrimination is not allowed. <\/p>\n\n\n\n<p class=\"with-check-indent\"><strong>Privacy.<\/strong> Privacy is important. Do not share photos of children without the legal guardian\u2019s consent. Do not place \u201cnanny cams\u201d in bathrooms that a caregiver might use. Refrain from asking personal questions that have no bearing on the job without explicit invitation, and never include personal identifying information in your job postings, applications, profiles, or reviews.<\/p>\n\n\n\n<p class=\"with-check-indent\"><strong>Physical contact. <\/strong>We do not tolerate any threatened, actual or attempted acts of physical assault, child abuse, or other violent acts. This includes corporal punishment.<\/p>\n\n\n\n<p class=\"with-check-indent\"><strong>Sexual misconduct.<\/strong> Sexual misconduct, harassment, abuse, exploitation, or assault is grounds for removal from the platform. And sexual activity between caregivers and adult family accountholders is always prohibited &#8212; even if consensual.<\/p>\n\n\n\n<p class=\"with-check-indent is-style-default\"><strong>Boundaries and Expectations.<\/strong> Clear boundaries should be set upfront regarding rules, care expectations, and needs. If you say you\u2019ll be home by 6pm, be home on time. If a guardian requests no candy or treats for their child or pet, respect their request. And gift giving should always be facilitated directly with the parent or guardians.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul style=\"font-size:18px\" class=\"is-style-green-ticks-icon-list no-bottom-margin\">\n<li><em>Respect Others\u2019 Homes and Property.<\/em><\/li>\n<\/ul>\n\n\n\n<p class=\"with-check-indent\">Treat others\u2019 homes with respect. Don\u2019t bring anyone else to the job or into the family\u2019s home without the family\u2019s explicit permission.  Unless they\u2019ve asked you to, don\u2019t attempt to log in to computers, review files, or otherwise snoop around.  Upon ending a caregiving relationship, you must return house keys, car seats, leashes, and other items provided by the family or caregiver that do not belong to you.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul style=\"font-size:18px\" class=\"is-style-green-ticks-icon-list no-bottom-margin\">\n<li><em>Respect Others\u2019 Time.<\/em><\/li>\n<\/ul>\n\n\n\n<p class=\"with-check-indent\">Show up on time to engagements.<\/p>\n\n\n\n<p class=\"with-check-indent\">Always let a family or caregiver know if you need to cancel a job.<\/p>\n\n\n\n<p class=\"with-check-indent\">Pay caregivers a living wage.<\/p>\n\n\n\n<div class=\"wp-block-careblocks-separator-with-image\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"70\" height=\"21\" src=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/wave01.png\" alt=\"\" class=\"wp-image-3479\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-columns flex-align-center is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"215\" height=\"215\" src=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/woman08.jpg\" alt=\"\" class=\"wp-image-3444\" srcset=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/woman08.jpg 215w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/woman08-150x150.jpg 150w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/woman08-168x168.jpg 168w\" sizes=\"(max-width: 215px) 100vw, 215px\" \/><\/figure><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:75%\">\n<h2 class=\"wp-block-heading has-large-font-size\">Be Honest<\/h2>\n\n\n\n<p>Honesty is the cornerstone of a trusted community. Being honest goes a long way in creating safe and positive experiences through the platform.<\/p>\n<\/div>\n<\/div>\n\n\n\n<ul class=\"is-style-green-ticks-icon-list\">\n<li><strong>Don\u2019t misrepresent yourself.<\/strong> Provide accurate personal information to Care.com and anyone you connect with on the platform. Don\u2019t send someone else to do work that you were hired to do. Misrepresenting your identity and\/or signing up to facilitate someone else to use the platform is grounds for removal from the platform.<\/li>\n\n\n\n<li><strong>Don\u2019t misrepresent your qualifications, experience, care needs, or pay rate. <\/strong>Families rely on caregivers\u2019 experience when making hiring decisions. Similarly, caregivers rely on families\u2019 descriptions of their needs to ensure they can commit to providing the necessary care. Don\u2019t lie about your qualifications or care needs.<\/li>\n\n\n\n<li><strong>Don\u2019t misrepresent anything for financial gain.<\/strong> Identity theft, scams, and all other forms of fraud are not tolerated in this community.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-careblocks-separator-with-image\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"70\" height=\"21\" src=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/wave01.png\" alt=\"\" class=\"wp-image-3479\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-columns mobile-flex-reverse flex-align-center is-layout-flex wp-container-core-columns-is-layout-6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:75%\">\n<h2 class=\"wp-block-heading has-large-font-size\" id=\"h-stay-safe\">Stay Safe<\/h2>\n\n\n\n<p>Everyone has a role to play in helping to create a safe experience for families and caregivers from the moment you log in to the platform through the completion of a job and beyond.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"215\" height=\"215\" src=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/holding-hands01.jpg\" alt=\"\" class=\"wp-image-3446\" srcset=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/holding-hands01.jpg 215w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/holding-hands01-150x150.jpg 150w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/holding-hands01-168x168.jpg 168w\" sizes=\"(max-width: 215px) 100vw, 215px\" \/><\/figure><\/div><\/div>\n<\/div>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"is-style-green-ticks-icon-list\">\n<li><strong>Communicate on Platform as long as possible.<\/strong> For added security and privacy, keep communications through the platform for as long as possible, especially if booking one-time jobs. By doing so, our Trust and Safety team can review and action inappropriate or fraudulent messaging, if the need arises.<\/li>\n\n\n\n<li><strong>Follow Safe Hiring Practices.<\/strong> For families, review the 3 Steps to Hiring Safely and follow the tips provided, and get to know anyone who will spend time in your home before they arrive or interact with your family.&nbsp;For caregivers, review the 5 Steps to Staying Safe and follow the tips provided.<\/li>\n\n\n\n<li><strong>Provide Safe Care Environments.<\/strong> Care should be delivered in a clean and safe environment. Whether care takes place in the familie&#8217;s home, the provider\u2019s home, or someplace else, ensure there is no access to:\n<ul>\n<li><strong>Unsecured firearms.<\/strong> Firearms should be secured safely to prevent any accidental misuse.<\/li>\n\n\n\n<li><strong>Hazards.<\/strong> The care environment should not contain any hazards or excessively unsanitary conditions. Enabling or providing dangerous and\/or uninhabitable care conditions may result in removal from the platform.<\/li>\n\n\n\n<li><strong>Illegal Drugs.<\/strong> The caregiving location should be free from illegal drugs.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Stay Alert.<\/strong> Caregiving is serious business. Caregivers should not be under the influence of marijuana, alcohol, illegal drugs, or any other substance that impacts or impairs judgment while providing care. Both families and caregivers should stay accessible and reachable throughout caregiving engagements.<\/li>\n\n\n\n<li><strong>Report concerns.<\/strong> Be accountable and report any safety concerns using the Report tool on the site.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-careblocks-separator-with-image\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"70\" height=\"21\" src=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/wave01.png\" alt=\"\" class=\"wp-image-3479\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-columns flex-align-center is-layout-flex wp-container-core-columns-is-layout-7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"215\" height=\"215\" src=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/computer01.jpg\" alt=\"\" class=\"wp-image-3445\" srcset=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/computer01.jpg 215w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/computer01-150x150.jpg 150w, https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/computer01-168x168.jpg 168w\" sizes=\"(max-width: 215px) 100vw, 215px\" \/><\/figure><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:75%\">\n<h2 class=\"wp-block-heading has-large-font-size\">Act Lawfully<\/h2>\n\n\n\n<p>Laws were made for a reason. We have zero tolerance for individuals engaging in illegal criminal activity. This includes, but is not limited to, fraud, theft, kidnapping, human trafficking, extortion, assault, sexual assault, and child sexual exploitation. And families should be mindful of laws applicable to domestic employment.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-careblocks-separator-with-image\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"70\" height=\"21\" src=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/wave01.png\" alt=\"\" class=\"wp-image-3479\" \/><\/figure>\n<\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-careblocks-resources resources\"><h2 class=\"block-title\">Articles &amp; Resources<\/h2><p class=\"description\">Learn more about safety for you and the ones you love<\/p><div class=\"resources-grid-container \">\n<div class=\"wp-block-careblocks-resource resource\"><div class=\"featured-image-wrap\"><div class=\"block-featured\"><img decoding=\"async\" src=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/family01_sm.jpg\" alt=\"\" \/><\/div><\/div><div class=\"block-content-inner\">\n<h3 class=\"wp-block-heading heading\" id=\"h-families-amp-care-seekers\">Families &amp; Care Seekers<\/h3>\n\n\n\n<p class=\"description\">How you can make good decisions before and after you hire.<\/p>\n\n\n\n<div class=\"wp-block-button is-style-text-link\"><a class=\"wp-block-button__link has-blue-700-color has-text-color wp-element-button\" href=\"\/about\/safety\/families-safety\">Learn More<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-careblocks-resource resource\"><div class=\"featured-image-wrap\"><div class=\"block-featured\"><img decoding=\"async\" src=\"https:\/\/www.care.com\/about\/wp-content\/uploads\/sites\/4\/2022\/08\/woman06.jpg\" alt=\"\" \/><\/div><\/div><div class=\"block-content-inner\">\n<h3 class=\"wp-block-heading heading\" id=\"h-caregivers\">Caregivers<\/h3>\n\n\n\n<p class=\"description\">Important tips for accepting a job with safety in mind.<\/p>\n\n\n\n<div class=\"wp-block-button is-style-text-link\"><a class=\"wp-block-button__link has-blue-700-color has-text-color wp-element-button\" href=\"\/about\/safety\/caregiver-safety\">Learn More<\/a><\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1323,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-safety.php","meta":{"_acf_changed":false,"enable_toc":false,"care_post_updated_flag":false,"care_updated_date":"","last_update":"","footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v23.4) - 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